Q. What payments options can I use?
We accept Visa, MasterCard, Discover, American Express and PayPal. If you would like to use PayPal please fill in the reservation form but exclude the credit card information and use reservations@relaxintahoe.com to pay via PayPal. Please let us know in the Notes section of your reservation that you have paid via PayPal so we can verify.
 
Q. What time is check in/out?
Normal check in time is 4 pm, check out 10 am. If you request an early check in or late check out we'll be happy to accommodate if available but it won't be known until a few days before your arrival.
Q. Can I bring pets?
Only designated properties are pet friendly and need to be requested and confirmed by us before you book your reservation.
Q. Is there a maximum number of people?
Yes! Occupancy is strictly enforced and is required by law based on the City of South Lake Tahoe and El Dorado County. If occupancy is exceeded without prior consent from us law enforcement can and will evict with no cancellations or refunds. Please note also weddings, receptions, bachelor or bachelorette parties are all prohibited in vacation rental units and will be strictly enforced. Sorry!
 
Q. Can I clean and save the cleaning fee?
Sorry but this is not possible. What is a clean standard is not by another so all of our properties are cleaned professionally before your arrival.
 
Q. Is firewood supplied?
No. Some properties have gas woodstoves and others have wood burning woodstoves & fireplaces. 
 
Q. Did you give discounts on lift tickets?
Sorry but no as the ski areas will not offer them at a significant enough of a savings. You can do much better looking online before you arrive in Tahoe for any specials for your favorite ski area. Some websites that my be helpful: www.liftopia.com & www.getskitickets.com. Also check your local supermarkets or Costco stores online if you live out of Northern California.
 
Q. What do I need to bring? What is supplied?
The properties are equipped with all the basic linens, kitchen cooking utensils and a starter supply of toilet paper & soap. Since these are housekeeping properties you need to bring any specialty cooking utensils, spices, beach towels etc.